Chat Management System
Introducing our Live Support Chat System, this system is essential for any business looking to enhance its online customer service and engagement. With its robust and secure framework, the script ensures a seamless, efficient, and highly responsive chat experience for both users and support teams.
At the core of our product is a commitment to security and user convenience. The script employs advanced security measures to prevent SQL injection and XSS attacks, ensuring a safe environment for your team and customers. Integrating modern technologies guarantees a smooth and responsive messaging experience adaptable to a wide range of devices.
Not only does our chat system provide a direct line of communication with your customers, but it also comes packed with features designed to streamline your support operations. From file attachments, and emoji support, every aspect of your customer interactions is enhanced. The system also includes innovative features like conversation transfers and message presets, making it a comprehensive solution for all your live chat support needs.
Whether you're a small business or a large enterprise, our Live Support Chat is the perfect system to connect with your audience, improve customer satisfaction, and drive your business forward. Easy to install and manage, this script is a game-changer for customer service excellence.
System Features
- Secure Live Support Chat System Advanced techniques will prevent SQL injection and XSS attacks.
- Responsive Messaging Utilizes modern client and server-side code for a slick experience.
- File Attachments Attach files to messages and download them with a click of a button.
- Emoji Support Provide a pleasant experience for your users with the emoji list.
- User Status Track users and view their current status and last seen date.
- Departments Designate users and agents into different departments.
- Transfer Conversations Transfer conversations to specific users or departments.
- AJAX Integration Receive messages in real-time with AJAX. No need to reload the page to check for new messages.
- Message Presets Create a list of message presets to use on the fly.
- Word Filter Feature Prevent users from sending specific words.
- Email Notifications Customers and agents receive email notifications when offline.